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1. _____ and testimonials are important because they express the opinion of others the applicant's suitability for a position.

2. ____ are our body parts especially arms, legs, hands and head convey meaning.

3. ____ are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.

4. ____ are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;

5. ____ Communication can be inward or outward:

6. ______ communication refers to the communication between a superior and a subordinate through scalar chain.

7. ____ in communication increases credibility of the sender of message

8. _____ indicates the hierarchy of topics and their sequences.

9. _____ Involves how we arrange personal space and what we arrange in it

10. ______ is a communication which contains the decision of the meeting.

11. ___ is a document sent with your resume to provide additional information on your skills and experience.

12. ___ is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.

13. _____ is a person's belief about his' or her chances of successfully accomplishing a specific task.

14. ______ is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.

15. ____ is also known as Non-directed interview.

16. ______ is also referred to as critical/judgmental listening

17. ____ is an assigned communication for a purpose and for specific receiver or reader.

18. ____ is done by drawing a list of the items of business to be transacted at the meeting.

19. ____ is exchange of messages between two persons such as conversation, dialogue, interview etc.

20. ___ is talking to oneself in one's own mind such as soliloquies, asides in dramatic work etc.

21. ____ is the interpretation of sensory data so as to gather meaningful ideas.

22. _____ is the process of exchanging messages between a seller and a customer.

23. _____ is the study of body physical movements.

24. ____ is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.

25. ____ listening occurs when you go beyond what is being said and try to fathom what is not being said.

26. ____ Means how our voice stress, pause, sigh etc. communicates.

27. _____ means the position in which you hold your body when standing or sitting.

28. ____ presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged.

29. ______ refers to mental disturbances

30. ______ refers to the amount of space that individuals naturally maintain between each other.

31. ____ takes place when you listen to only those things that you want to hear or to those that you interested

32. _____ tells how our body communicates.

33. A _________ focuses on your skills and experience, rather than on your chronological Work history

34. A _________ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words

35. A _________ is also known as a 'cover letter'

36. A _________ letter should be organized like sales letter

37. A _________ Starts by listing your work history, with the most recent position listed first.

38. A circular is a form of ______

39. A GD is highly structured because:

40. A message may be understood by an average educated person, if FOGINDEX is:

41. A report prepared in a prescribed form and presented according to an established procedure is _________ report

42. A resume summarizes the following:

43. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.

44. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

45. According to Proxemics (space language), zones are classified into _________ categories

46. According to Richard Fitch, in communication process 90% belongs to ____

47. Advantage of written communication

48. All of the following are examples of verbal communication EXCEPT:

49. All the following are principles of business letter writing, except:

50. An Agenda prepared in connection with _____